Why Your Winning Team Should Act Like Sled Dogs

Build a Thriving and Efficient Force for Productivity and Support

Part of what makes the great Iditarod race such an inspirational feat is the level of teamwork necessary at every step. 

What looks like a bunch of dogs all doing the same job is actually a multi-faceted team—trained, orchestrated, and equipped by their musher. 

A full team is made up of 16 dogs, running in 4 different positions. Every dog has a particular strength, and every musher knows exactly which dogs will play each position best. 

It takes the same analysis and social understanding to create a winning team in the workplace! 

Let’s look at each pack member in detail and how their strengths translate to your team. Keep in mind which of your own members would thrive in each position. 

Who Are Your Lead Dogs?

Lead dogs know their way on the trail without being watched and you can trust them to make decisions guiding others on the team. 

Lead dogs are smart, possess initiative, common sense, and the ability to perform even in less than ideal conditions. 

How can you tell which of your team members will execute well as a Lead? 

Some will take that initiative pretty early. But sometimes you take a leap of faith on an untested pack member— and they surprise you

Let the Leads get to know your heart, and keep them close. Learn to develop a mutual intuition and give them access where the rest of the team might not have. 

Watch for their health, so you don’t have to replace them. Make sure their “paws” are in good shape—in other words, make sure they are free to run without anything hindering their running with all of their potential. 

Stay Prepared with Swing Dogs

The best teams have members who can operate in other positions. The Lead can be a burdensome place that wears, wearies, and stresses.

So it’s natural for mushers to have their ‘leaders in waiting’ to run in the next position—which is Swing. These dogs have to be leaders in their own right, and for many, becoming that Lead dog is the next natural step. 

Swing dogs are directly behind the leader, understanding their moves and translating that to the rest of the team. 

They ‘swing’ the rest of the team behind them in turns or curves on the trail. They protect the Lead dogs from attempting a turn—only to find the rest of the team choosing not to follow! 

They are crucial to making sure everyone makes the journey and stays in sync. 

Pro tip: When Swing dogs are able to rotate with the Leads, both sets will remain fresh and the results will show. 

The Powerhouses: Your Team Dogs

Not everyone on your team will be a Lead dog. In fact, if you had a pack full of them, your mission would probably fail. Chaos would ensue with everyone trying to lead.

That’s why, settled in the middle, are Team dogs. 

They don’t have to be concerned with the stress of leading and the sled is a comfortable distance behind them. They are free to simply pull with power and run. 

These pack members make up the momentum and pull you need to get the race done. To get the project finished. To keep going towards the prize. 

Most of your Team dogs will never be Lead, and they are fine with that. But you know what? If we didn’t have them, we couldn’t do what we do. They are vital to every pack—and every business. 

We should accept that the race is not their life—and let them run from 8 to 5 as hard as they can, then clock out and leave it all. 

Steady the Sled with Wheel Dogs

Wheel dogs run at the back of the pack, but are important for the steadying element they bring the entire team.

It takes a calm and even temperament to run close to the jolting, unpredictable sled.

These dogs know how to pull with power and steadiness to maneuver the sled around turns and rough bumps. (Not all dogs can handle it, nor should they.) 

The sled is not always pretty—things like cash flow and layoffs and contingency planning. There are things in your business that not every pack member needs to see and some will be scared off by. 

Which people do you allow close to the sled of business? 

Team dogs need to run unhindered from the burdens of the sled. But remember, even Wheel dogs that are closest to the sled are still not on the sled itself.

Though Wheel dogs are seasoned confidantes, people you count on to help you turn the business, they’re not meant to be pack mules for your emotional burdens. 

Keep an eye on those boundaries, establish outside sources of emotional care and support, and you’ll keep the Wheel runners—as well as the team as a whole—healthy.

Create Your Racing Team

Of course, your people aren’t actual racing dogs. And you probably don’t wake up every morning, tie on your fur hat, and climb into a wooden sled. 

But it’s still true that how well your team performs is in direct proportion to how well you know your people and put them in the right spot on the team. 

All positions are necessary. Knowing which ones your team members naturally play and allowing them to run there not only increases their satisfaction, but can lead to better team performance in the long run. 

Building the perfect team is rarely a sprint—more like an adventure of endurance that is wildly rewarding to those who take the time to learn and truly prepare. 

As always, if I can help you maximize your team’s unique talent, drop me a note using the form below.

 

The Real Reason No One Listens When You Speak

3 Steps to Communicate Powerfully with Your Team

People have been figuring out ways to communicate with each other since they first set foot on the earth—from cave drawings and hieroglyphics to modern day emojis. 😎

We’ve become masters of getting our ideas across. Without dialogue, our teams disintegrate. But communication requires more than the transmission of information.

On a boat flying across the bay, crew members must become efficient and effective at relaying information. Wasting time and energy, or worse, risking miscommunication, just won’t do.

In your business, what are your critical communication points? Do you speak to employees or team members in person or via video calls? Will a team member text you with a question, call you, email you, or wait until you come asking? How does your behavior influence how willing teammates are to communicate with you?

Every interaction is a potential miscommunication unless you are intentional about integrating.  

The Communication Checklist

As you re-envision what you want successful communication to look like on your team, take these three steps:

1. Identify

It’s also important to identify the key people with whom you need to communicate the most—and help leaders on your team do the same with their key personnel. Everyone needs a leader who will hear him or her. As a leader, you must take responsibility for communication as far as it is within your control.

2. Adapt

Integrated communication depends on doing it in ways others understand and appreciate. Does one member love to contact you directly? Give them a chance to do so.

Are they independent and work on their own until checked upon? Be sure to check in on them at regular intervals.

It’s impossible—and not necessary—to get everyone to speak the same language. Do your best to integrate with the people you lead and speak to them using their preferred style.

3. Ask

When I’m working with turnarounds or start-ups, I like doing critical communication in morning huddles. These are short team meetings designed to communicate critical information, focus the team, and get back at it.

To make sure you are communicating effectively, consider these questions:

  • What are the critical components I need to communicate?
  • What does my team need to know?
  • Whom should I tell first?
  • Are there any critical communication points being missed?
  • Is my communication one-way or two-way?
  • Is the message I’m trying to deliver the message that’s being received?

People Who Listen are People Who Feel Heard

All communication is not created equal. Many leaders technically say all the right information—but they’re still not communicating. They’re just transmitting. Because if you are talking and nobody is listening, you aren’t communicating.

In the military, when somebody has given an order, the soldiers respond back with a term called “Hooah!” It stands for H.U.A. Heard. Understood. Acknowledged. Effective communication asks for an echo check from the team, a confirmation that not only have they heard, but they understand what to do, acknowledge their role, and are moving to action.

Don’t mistake leadership monologues for company dialogue. Communication means not only that transmission has occurred, but also that recipients have received the information—and they know what to do with it.

As a leader start the communication evaluation with yourself. Perform a communication audit. Ask your team members to rate your communication skills, and take what they say to heart.

Then perform a listening audit. Work to listen to your team members and use their best input.

When people feel truly heard, they rise to the occasion every time. When you start listening to them, they’ll start listening to you.