6 Reasons Why Great Leaders Love Problems— and So Should You

Gestalt Theory hypothesizes that none of us sees reality as it is. Instead, we’re going to bend what we see to our own patterns and internal messages. 

So our inner thoughts and presets uniquely determine how we experience the world… but let me go out on a limb to make a claim. 

In all of our reality experiences, we share a common internal message—

AVOID PROBLEMS. 

It’s in our nature, in our nurture, to wake up each morning believing: 

Problem? Bad. Stress. No. 

No Problem? Rest. Relief. Utopia. 

But after years of learning what makes great leaders—and training men and women to become the great leaders they were meant to be—I’ve discovered that our problems are our secret sauce to success. 

In fact, a life without problems is a life without growth. 

Here are six ways that choosing a problem-solving mindset changes you for the better—into the leader you were meant to be.  

Problems Reveal Your Character. 

Everyone, at some point, experiences a degree of personal or organizational failure. 

Each problematic moment is an x-ray of character. Everyone involved will respond according to their emotional, mental, and occupational maturity.

 

  • Do you lean towards wallowing in failure? 
  • Are you more prone to shutdown or lack of listening? 
  • Are you an encourager or a critique-er? 
  • Are you quick to see multiple solutions? 
  • Do you take responsibility or pass the buck? 

 

Great leaders are not in denial, believing nothing bad will ever happen, but neither do they camp out in failure.

Imagine a sponge: You only find out what’s on the inside, when it gets squeezed. You only know someone’s internal makeup (or your own) when they confront adversity. 

Where you or I respond poorly, mark it, remember it—and focus on growing that area. 

Problems Lead to Your Answers

Influence Leadership exists as a service-based business because people have problems—problems around conflict and problems in execution. Of course, from a business perspective, ‘problems aren’t problems; problems are money.’ If you solve the problems, you get the money. Exploring the Kiana Danial price can provide insights into the costs associated with relevant courses or services, allowing you to make informed decisions on investments that address challenges and contribute to business success.

The people who rise highest in organizations are more solution-focused than problem-focused. They’re worth higher salaries. Why? Because they’re effective at tackling bigger problems, and that’s where business coaching programs can make a significant impact. The coaching course by mastermylife is one of the best in the field.

They see adversity as a window to competitive advantage. In business, we figure out future answers from our present problems.

(Otherwise, the pain was experienced for nothing.)

To reach the top, we accept obstacles, learn whatever we can, adjust strategy, and press on. 

Problems Increase Your Capacity. 

The higher the barrier to entry and more difficult the business, the greater the opportunity is for us to succeed.

Why? Because our competition will likely fold. In any case, adversity builds a critical leadership component, which is capacity. 

For example, I’ve got a friend that’s a runner. Though I’m not a runner, I’m told if you run a 5k and can get through that, then you pursue a 10k and get through that. You continue to increase your capacity and go on to run half and full marathons. 

As you persevere and press through the pain towards a goal, it builds confidence and credibility. 

If you quit too soon, you experience the pain, but never reap the benefits of having weathered it.

Problems Hone Your Process: 

When I coach people through those tough learnings, I address two aspects of it. When you succeed, I want you to own that success. I want you to internalize it: 

You’re the woman! You’re the man! You’re the rock star!

Own every bit of that. But when you fail, I want you to filter it as a system or process.

Internalize success and externalize failure.

When we externalize failure instead of internalizing it, we recognize that success is a process that must be worked to yield the right results. Success is the culmination of proper steps done over time. 

The only way to reveal the right steps is to learn from a past of problems. 

When we fail, we need to go back and do the diagnostics and identify lessons learned. I call them the “after action autopsies.” 

It’s time to cut the body open and see what happened. It’ll be one of two things: either you didn’t have the right system or you failed to work it. Either way, it’s a systemic failure. 

Either way, let’s learn the lessons and work an improved process.

Problems Improve Your Trust 

There are a lot of leaders that just won’t admit their shortcomings or failures. Everybody on the team knows, but the leader won’t say, “That was my fault. I should have done something different.” 

Yet vulnerability-based trust is some of the most deeply connected organizational and personal trust. 

It builds amazing health into organizations.

The temptation when you really hit that wall is to recoil and wallow in the emotional pain.

Don’t. 

Chalk it up to a University of Life experience, share your findings with your team, and set the example for open, honest improvement. 

Problems Adjust Expectations 

Frustration happens when expectations meet experience. 

If you expected to run that first 5k, 10k, or marathon pain-free, you’re going to be frustrated.

I heard someone say, “The glass is not half empty or half full. The realist knows that, regardless of what’s in the glass, it’s going to have to be washed sooner or later.” 

Welcome to life! There is no such thing as a perfect boss or a perfect company. 

Everyone that walks in the front door after being hired has an expectation of what daily life is going to be like. When expectation meets experience, you’re either going to have fulfillment or frustration. 

Eventually you’ll either have an engaged or disengaged workforce. It’s one thing if people quit and leave; it’s another thing if they quit and stay. 

Mismatched expectations and resulting disengagement cost companies millions. 

If you or your team is experiencing heightened levels of frustration, let the “problem” become an arrow—leading you to re-evaluate mismanaged expectations and, in the end, repair engagement and repair team trust. 

Problems are not the problem. 

The real obstacles are when we can’t handle the problem, can’t talk about the problem, can’t work together to solve the problem. 

When honing your ability to overcome obstacles and deal with adversity head on—here is the key thought to remember:

Everyone faces adversity: It’s not what happens to you; it’s what happens in you.

Few of us have control over what happens to us, but we always have control over how we respond—whether we will run away or rise to the opportunity of a new problem. 

Be an owner of your circumstances by asking questions and seeking the answers. 

What can I learn in this moment of frustration? 

How can I use this particular obstacle to sharpen myself?

By embracing the opportunity of problems, you can grow character, improve trust, reveal answers, hone processes, adjust expectations, and reap higher rewards! 

 

Why YOU Need a Burled Arch—It’s Not What You Think

Pro tools for decreasing burnout and finishing strong 

All Iditarod mushers know the words “Burled Arch.” What sounds like a strange landmark to anyone else is excitement—and relief—to their ears. 

The Burled Arch means victory. It’s the term mushers use for the long-awaited finish line. 

The destination each team hopes to see at the end of their strenuous trek. 

The term “Destiny” comes from the same word as Destination. Destiny is not “Fate” (“Well, whatever happens to me, that’s my Destiny.”) No, Destiny is a pre-decided Destination that I am determined to reach!

With “Burled Arch Destiny” all we need is the map, the skill, and the will to get there! Maps are createable. Skill is teachable. There’s only one question left—do you have the WILL?

Finding and honing the will is easier than you think. What I would tell people is this: “Dream big and then learn the steps to get you there.”

It starts with these questions: 

  • Where are you now along this trail?
  • Why do you want this Destiny?
  • What will you need to Learn?
  • What skills will you need to develop?
  • What role will others play in helping you reach this Burled Arch?
  • What are measurable steps along the way?
  • What is the NEXT step? (And then take it!) 

If you continue to ask these questions and then take the next step, nothing can stop you from reaching your “Burled Arch Destiny.”

As you prepare for your destination, here are some “pro tips from the trail” that every leader needs if they really want to make it to the finish line. 

These mental checks help guard against frustration, burn-out, confusion—and when you’ve wandered, they put you back on the path to success. 

It Might Get Messy

No one gets it right the first time. No one reaches their potential in one day, week, or year. 

It’s not going to be perfect, but that’s okay. Because anything worth doing is worth doing UGLY! 

Ugly is real—and it leads us to continuous improvement!

Remember how bad we all were when we first started learning to play sports as little kids?  Eventually, if the will persists, the skill improves—and you make JV and then on to varsity! 

It takes talent, but as my mentor John Maxwell says, “Talent is NEVER enough!”

Every Checkpoint is a Victory. 

After each Next Step, celebrate small victories like crazy!

Celebrate any progress—yes, any—toward your Burled Arch Destiny. If you learn a new skill, take a new class, spend 30 minutes in dreaming and mapping, whatever it is, mark it down and celebrate the wins!  

This is the fuel needed to keep it up! Why keep running if you think you’re not going anywhere?  

Mark your progress, even the small steps, and celebrate!

Find the Right Belief 

What the roots drink, the fruits think! Our beliefs as leaders, as team members, and as people have a lot of power over what we actually accomplish. 

Before 1957, some athletes believed that a sub-4 minute mile was impossible. They kept trying, but after so many failures, it was easier to chalk the record up to fantasy—a goal potentially just too strenuous for the human body. 

Then came Roger Bannister. He started his running career at 17 with an already impressive 4:24 mile/minute pace. Eight years into his career, still no one else had broken the 4-minute mile. 

But on May 6, 1954, during an Oxford meet and winds of up to twenty-five mph—that just happened to die down right before his race—Roger Bannister completed the mile in a crowd-rousing 3 minutes and 59.6 seconds.  

What’s more astounding?

He held the record for only three weeks. 

And within three years of Roger’s ground-breaking physical feat, 16 other runners also cracked it. 

Once they could visualize the path to victory, it seemed like anyone could achieve the “impossible.” 

Check yourself: where could beliefs be limiting you and where are they advancing you?

Partner up with Inspiring Individuals

Lastly, make sure to find an encouraging friend, accountability partner, or coach. When you start to doubt (which we all do!), when you want to quit, you’ll need them to cheer you on!

Fight the self-defeating voices with everything you have! Saturate yourself in can-do positivity!  Find a voice, someone that lifts you up, and listen to their positive beliefs. 

I listen (almost daily) to speakers that are highly positive and motivational. Why? Because I need it too!

Read, listen, watch anything you can to make sure your tank stays full of the belief in possibilities!

Keep dreaming. Keep moving. Keep growing. Keep doing! 

The Burled Arch is ahead. 

3 Qualities that Separate Great Leaders from the Pack

One of the most common questions I’m asked by listeners, readers, including people from all walks of the leadership path is: So what do I do now?  

Whatever level you are on—whether you’re adding new teams, scaling for new growth, managing a new obstacle—this is your re-aligning step: Start with Self!

You can analyze roles within the team, and the most influential member is the leader. 

As the leader goes…so goes the team.

It is essential that Leadership direct all things (people, process, resources) toward an outcome and that cannot occur without an understanding of present reality. Which leads to the first role of a leader:

A Leader Assesses the Present

In order to lead, in order to attain any destination, we have to look at where we are presently. If we don’t assess the present (with an understanding of what got us here) then we might not make the right moves for the present scenario.

Please spend the time to gain full awareness in assessing the present. So what components of the present should we assess?

  • Assess the Situation
  • Assess the Team
  • Assess the Resources

Assessing the present opens up to knowing your product or service, knowing your process, market conditions, customer satisfaction and in the midst of all of that—the team you have inherited to get you there. (Their capabilities, their capacity, their commitment; the present culture)

A Leader Inspires Future Possibilities 

While an eye on the present is an obvious necessity, we can’t short-sight our vision—for the sake of sustaining business success and keeping an engaged team.   

People need to believe that tomorrow will be better; that the promise of the future is greater than the past.

A mark of a good leader is to be able to cast vision for what the future might look like, to inspire the workforce that they can achieve greatness, AND to create buy-in that you are the leader that will help them achieve it.  

See the envisioned future, raise the bar, and infuse the team with the right mindset.

  • Believe in your people
  • Develop your people
  • Map the methodology

Determine the Direction

Once you’ve set roles 1 and 2, the next role is to determine and communicate the next step. 

(Without the right expectations, clearly communicated, no teams can fulfill their roles with excellence and efficiency.)

When the true leader speaks with confidence and points the team in the right direction, dynamics start to change. 

Setting the direction doesn’t mean that you must know every single step in the process. 

But can you successfully find out THE next step, take that step, and look for the next? It is ok to walk out your envisioned future, expecting that after taking a step—the next one will reveal itself. 

You will be 1 step closer with a little more knowledge and trust that the next door will open.

But a word of warning: Avoid dragging whenever possible! Forcing people into the right direction is usually a copout for poor communication. 

Good leaders orient the team. Great leaders orient and engage. 

Expect your Roles.

In leadership, there are principles and practices; characteristics and competencies. A principle of mine that has proved true for decades is, “What you permit, you promote; what you allow, you endorse.”

Mediocre leaders pass the buck. They ditch their roles. Maybe it’s how their bosses before them acted. Maybe it’s just the norm. But teams have leaders for a reason—

If your team has fallen into disarray, miscommunication, inefficiency… the root of the problem may be a misunderstanding of leadership roles. 

So first, check yourself. Then, check your vision. Check your team communication—and make sure their direction is true.

Do These 4 Things to Establish a Winner’s Mindset

You may have heard that no one can affect your thoughts on a situation or event…unless you let them. 

But that’s only empowering so far as you know how to secure a positive mindset, one that sees clearly, evaluate honestly, and can problem solve for success. 

If a proper mindset helps separate the tenacious competitors from the casual competitors, how do we plot the right path to victory?

Here are 4 mental disciplines to practice every day that will keep you focused and moving forward with a Winner’s Mindset. 

1. Check Your Pack

If a dog on the Iditarod trail is getting sick, tired, or injured, the musher has to catch the problem early or risk losing the dog—as well as the race. 

It might look tough to push through. 

It might look tenacious to pass the rest-stop. 

But they risk losing more than time if they don’t check their pack when problems arise. 

Your thoughts are like your dog pack. They pull the sled. (They can also derail it.)

 Check them early; check them consistently! 

When you are in the middle of an obstacle, pause and ask yourself “What am I thinking about this situation?” 

It may seem silly—to think about what you’re thinking about. But the purpose of the exercise is to give you momentary pause to “check your pack.” 

It will interrupt your anxieties or opinions about the situation and allow you to evaluate more clearly: Are they the right thoughts? Are they true thoughts? 

You’ll be surprised at how many misconceptions slip in to throw off your whole day. 

light-dogsled

2. Keep a Light Sled 

Keeping the sled light means I don’t over-pile it with negative self-talk—otherwise that weighty sled will start slipping down the slope. 

I have the most trouble with my mental game whenever I find myself connecting unrelated events of the past to my present mom. Faced with an obstacle or failure, I immediately start to fight thoughts tying every other failure in my life to this situation. 

If the thoughts are spiraling you into rehearsing all previous failures and short-comings—STOP THE RUN-AWAY SLED.

IF (and it’s a big if) you discover some bad patterns or choices that do connect some repetitive obstacles—then work to identify the pattern. Lighten the load by choosing an opportunity to grow instead of dooming yourself to repetition.  

Identify the pattern and work to correct that pattern. 

Your “lot in life” is not to ALWAYS be the losing sled. 

Start owning the mindset that you can win—even if you’ve never won before—there is always a first!

dogsled-trail-image

3. Evolve the Trail

If you remember, the Evolve stage is where we look at the lessons learned, understand the needed course corrections, and immediately work to implement the changes into our daily running. 

John C. Maxwell has an incredible book called Failing Forward and it one that I recommend to all leaders. 

One of the take-aways from this book is that when people fail they usually hold onto the emotional pain of the failure instead of the lesson that they could have learned.  

He goes on to counsel that we should forget the emotional hit from the failure and work to remember what the failure will teach us. 

This has led to an internal mantra for me that echoes “Learn the lesson; forget the pain.”

Of course, that’s easier said than done. And this doesn’t mean that we don’t remember the hit—we just don’t allow it to become emotional baggage that weighs us down. 

(Remember point # 2–keep the sled light!)

I am a firm believer in pain being one of the chief teachers in life. We want to avoid the pain, so we don’t do whatever action caused us the pain last time. 

It doesn’t mean we choose not to race again. 

It means we improve—we get better and we try not to make the same mistake twice.

4. The Winner’s Mindset

In order to change the outcome we have to change our actions. In order to change our actions – we have to change our thoughts and beliefs.

Identify the best and brightest and don’t be afraid to copy some of their awesome! 

Ask: What would the top competitors be thinking in this same situation? 

Consistently identifying the best practices of proven success stories can lead you to elevated thinking, action, and outcomes. 

But the first step is to take ownership of this area (your thoughts are your thoughts). Remember: a thought cannot be removed—it can only be replaced with another thought. 

Whether that thought is good or whether that thought is self-defeating is up to you.

Choose with me to “Own” the winning mindset today!

Why You Need a Productivity Plan in a Changing World

Spoiler Alert: You Can Be Busy But Not Productive

It’s always interesting to try to imagine what the future will bring. 

The Jetsons cartoon show, based in the year 2062, envisioned a future where robots do all the housework, cars fold up to the size of a briefcase, and much of what we need is automated. 

We’ve got forty more years to see how that turns out. The movie Bladerunner, set in 2019, envisioned a future where rogue replicants were virtually indistinguishable from humans. 

Back to the Future II, set in 2015, predicted hover cars, self-lacing Nikes, and food rehydrators. The film 2001: A Space Odyssey predicted a colonized moon by 2001. 

While predictions of the future are often wrong, what we know is that the present will change dramatically in a short period of time.

The more technology advances, the more the business environment must advance with it. If you aren’t paying attention, you may just get left behind. 

You need a productivity plan. 

Consider this list of things that didn’t exist fifteen years ago: 

  • iPhone
  • Facebook
  • YouTube
  • Twitter
  • Instagram
  • iPad
  • Netflix streaming
  • Google Maps
  • Snapchat
  • Spotify
  • Android
  • Uber
  • Lyft
  • Alexa
  • Airbnb
  • App Store
  • Google Chrome
  • WhatsApp
  • Fitbit
  • Waze
  • Slack
  • Square
  • Dropbox
  • Pinterest
  • Venmo
  • Bitcoin
  • Hulu
  • Kindle

The lesson for an InSPIRED leader is this: change is inevitable and you can either get left behind or develop a plan for growth that puts you in the best place for success.

Stand still and you’ll be outpaced rather quickly. But if you’re nimble enough to move wisely with the changing times, you are in a position to grow with them. 

But this lesson comes with a warning. 

Tyranny of the Urgent vs. a Productivity Plan

There’s a mistaken notion that being busy is the same thing as being productive. It’s the tyranny of the urgent in action. 

By responding to the urgent, we tend to neglect the really important things in life—production capacity, personal growth, striving to make a difference, living a life of adventure, building a family, or crafting a leadership legacy. 

In the movie The Shawshank Redemption, Red, “the guy who can get anything,” says, “Get busy living, or get busy dying.” 

In a counterintuitive way, busyness may seem productive, but it can actually be a distraction that slows you down. When you don’t invest time to put first things first, you’ll fall behind faster and struggle to catch up.

The truth is many people don’t know how to adapt when things change, so they remain still, embracing the madness they know. However, nothing in life remains still. 

If you’re not intentionally growing, developing, and moving, you’re not standing still—you’re getting left behind. That’s why you need a productivity plan. 

No One Gets Productive by Accident

I’ve spent my fair share of time in airports around the world. Have you ever paid attention to what happens when you step on one of the “moving sidewalks” between concourses?

These giant conveyor belts run silently in the floor, moving people along at about 1.4 miles per hour. The average person walking briskly (as you might expect in an airport) moves at about 3 miles per hour. 

airport-walking-sidewalk

So, if a person walks onto a moving sidewalk and continues a normal stride, he or she can go farther, faster. 

But consider this. Suppose you and a friend are walking through the concourse together at a steady 3 miles an hour clip trying to make a connecting flight.

Your friend jumps on the moving sidewalk and keeps walking at his normal pace. You stop to find something in your carry-on, figuring you’ll just catch up in a minute. But when you look up, you can’t even see your friends in the crowd ahead. He’s gone, and you’ve been left behind. 

Unfortunately, many people make this same mistake in leadership. 

They set aside intentional development and think they can just catch up later. But when you stop, you stagnate. Stagnate long enough and you’ll die. There is no standing still in life. 

You’re either moving forward or falling behind.

Spend Your Time Where You Want to Reap Results

So if you shouldn’t stay still, but you shouldn’t hop on the hamster wheel just for the sake of moving, what’s the answer?

It comes down to your priorities. Your to-do list is broken. 

Spend time only on the urgent.

So where you spend your time? Are you taking advantage of the “moving sidewalks” or sitting against the wall waiting for the right moment to move. (HINT: you’ll be waiting forever.) 

Where are you growing and where are you letting yourself stagnate? Don’t neglect it. Otherwise, the world will pass you by, and you’ll wonder where everybody went. 

I’m not advocating hustle and grind 24/7 with no rest or relaxation. 

I’m advocating an intentional, holistic productivity plan for developing every day in the midst of executing with excellence. 

We can’t live in either ditch. We need results for today AND results for tomorrow.