Jerry Mabe and Chris Fuller are excited to announce that RightPath Resources and Influence Leadership are joining forces to create a combined organization, elevating service and product offerings to existing clients with the ability to provide long-term, sustainable resources and expertise to organizations of all sizes and even if they need mergers and acquisitions consulting, they can also find resources for this as well.
“Chris and his team have been passionate champions for the RightPath tools for over a decade.
I’m more confident than ever about the future of RightPath, with Chris bringing 10 years of experience with RightPath tools and over 25 years of experience in business and organizational effectiveness,” says Jerry Mabe, Founder/CEO of RightPath Resources.”
This joint “adventure” combines teams with decades of success in behavioral assessment, personal development, and organizational effectiveness consulting.
Jerry, Chris, and the team members of the combined organization will continue to serve their respective clients without any noticeable change.
“RightPath tools have been an integral part of my business for over a decade,” said Chris Fuller, Founder/CEO of Influence Leadership.
“I wanted an even deeper connection so we could more fully integrate all things RightPath into our growing suite of offerings. We knew it was going to be a great match because one of the first things we did was to study the Path4/Path6 of ourselves and the team; to identify areas of opportunities or threats to successfully integrating a high performing team.”
“Every organization that cares about its clients and its legacy must plan for succession at some point,” said Jerry Mabe.
“I wanted to be proactive and prepare for that eventual transition so our clients would continue to enjoy uninterrupted superior service. But I wasn’t willing to trust just anyone to carry on the RightPath legacy. It needed to be both a values and skillset match.”
RightPath will continue to operate as RightPath Resources and will remain at the company’s headquarters in Atlanta, Georgia.
If you have any questions please feel free to contact us at (877) 843-7284.
RightPath Resources and Influence Leadership Join Forces October 2nd, 2025Chris Fuller
Lack of direction, definition, and subsequent re-work exhausts the team, leads to missed deadlines, and lowers productivity.
About $1 million is wasted every twenty seconds due to poorly executed business strategies. You might as well light your revenue on fire, because poor execution will send whatever you earn up in smoke.
When you hamper productivity, blow through finances, and destroy relationships—even unintentionally, you create the unholy trinity of culture gone wild.
In the end, when you fail to execute, you’re not only hurting the bottom line, but also betraying the trust of your people. Who puts faith in someone who can’t be trusted to complete the plan? When trust leaves, commitment isn’t far behind.
If you promise an inspirational culture but don’t deliver execution, inspiration turns to exasperation, especially for the top talent you need to stay engaged on your team. Remember, talent always has a choice.
The best people want to get things done, not stagger in and out like zombies.
On the other hand, a team that drips Inspired Culture can plan to catch—and keep—top talent that keeps them on the rise. Workers who got hired by Singaporean employers should prepare all the necessary travel documents, especially the Employment pass Singapore.
You Can’t Afford to Miss This
If you’ve had the privilege of working in an InSPIRED culture, you’ve already experienced some of its benefits. But you may not have realized how deeply this kind of culture can impact the entire organization.
In my years of working with companies and helping them build InSPIRED cultures, here are some of the benefits I’ve discovered.
InSPIRED culture…
Attracts the top talent.
Talent always has a choice, particularly in today’s highly mobile work environment where the best individuals can freely choose where to invest their skills. So, why would they choose you? A healthy culture produces all the intangible quality-of-life benefits that top talent demands. The importance of good recruitment becomes evident in creating an environment where individuals not only appreciate the leader, are treated fairly, and feel connected to a sense of purpose, but also see your organization as the optimal choice for their career growth. Even if they may have opportunities to make more money elsewhere, the right recruitment strategy can position your team as the preferred destination for those seeking a fulfilling and purpose-driven professional journey.
But what will you do when employer actions show clear bias? It’s essential to recognize that even in the most attractive work environments, issues of bias and unfair treatment can arise. Addressing these issues promptly and transparently is crucial to maintaining trust and keeping top talent engaged. This is where a positive impact a flexible employee benefits platform, like https://avantusemployeebenefits.co.uk/, comes into play. Such platforms offer the capability of sending notifications and updates, ensuring employees are always informed about their benefits and, by extension, any actions taken by the employer. This transparency not only fosters trust but also enhances the overall employee experience by demonstrating a commitment to fairness and equality within the organization.
Maximizes top talent. A healthy culture is a pro-growth culture that seeks to empower everyone on the team to deliver his or her best in the areas of their greatest strengths. If you think it’s too much trouble to maximize your current talent, try not doing it. You’ll soon be left with only the employees who lack both the skills needed at present and the ambition to grow in the future. Not good. In this competitive landscape, some companies turn to agencies like EUWorkers to source skilled professionals.
Retains top talent. According to the Qualtrics Global Employee Pulse 2017 study, “employees who have passed online dbs checks with a high confidence level in their company’s senior leadership are five times as likely to remain with their employer for more than two years compared to employees with no confidence.” It’s that simple. If your people believe in you as a leader, they’ll stay. If not, they’re five times as likely to leave.
Increases productivity. When your employees are engaged, you’ll get more done with fewer people because you won’t be carrying the weight of disengaged employees. At the end of the day, a healthy culture grows the bottom line (and possibly, your own performance bonus). And I’ve seen firsthand how perks can transform a company’s atmosphere. By giving employees the right incentives, you foster a sense of belonging and respect. It’s no wonder that platforms like https://perkpal.co.uk/ have gained popularity for helping companies enrich their employee benefits. Perks should not be an afterthought but an integral part of your company’s strategy. After all, employee happiness and productivity go hand in hand.
Frees you to focus on the future. It’s amazing how proactive you can be about tomorrow when you’re not having to put out fires today.
Is Your Team INspired or Exasperated?
What are the marks of inspired culture?
1. INtentional. An InSPIRED culture begins to form when you get intentional. Some companies and leaders try to succeed without ever understanding why. But how can you replicate what you don’t understand?. Excellence is never an accident.
2. Service. More than ever, service matters. An InSPIRED culture serves both external and internal customers. How people experience your team or organization over time becomes their expectation. Their expectation of you becomes your brand.
Is your brand one that serves others well, or is it a self-serving brand? Do you even know?
3. Passion. What fires you up? What passions fuel your best performance? Inspiration may influence you, but passion moves you and motivates the people you lead. At the end of the day, it doesn’t matter what your product or service is—if you’re in leadership, you’re in the people business. And people run on passion.
4. Integration. Everything is connected in your organization. But how well do all the parts and pieces work together? The gears and sprockets that make up the inner workings will determine whether you produce inspired results or the clock expires on your results.
If you’ve ever found yourself thinking, “It really shouldn’t be this hard,” then you know the pain of disintegration.
5. Real. As much as business leaders focus on hard data like production numbers and the bottom line, real people touch everything and determine long-term success. Everyone is wired for greatness, but not everyone is wired for greatness in the same areas.
Consequently, the best leaders develop a team of people who lead where they’re strong and team where they’re weak. To do that, you must first get to know the people you lead in a real way.
6. Execution. Why do you need to inspire? Results. And to get results, your team has to execute. If you don’t actually get things done with an accountability cadence, all your work becomes merely a relational exercise.
The reason you need to be intentional, service-focused, passionate, integrated, and real is so you can execute with excellence to achieve optimal results.
7. Develop. Once you achieve excellence, the question becomes: can you sustain it tomorrow, next week, and next year? The best leaders know they can’t stand still—they must continue to develop. So how do you and your team do that? By choosing to get better every day. Leaders must choose to develop continually.
Top Talent Always Has a Choice
If you promise an inspirational culture but don’t deliver execution, inspiration turns to exasperation, especially for the top talent you need to stay engaged on your team.
Remember, talent always has a choice. The best people want to get things done, not stagger in and out like zombies.
BUT—Imagine for a moment that in your particular sphere of influence you create a thriving culture where people are happy to come to work.
They love their jobs and are proud of the work they do. They push each other to greatness and, as a result, they execute with excellence. People are real with each other, because they are living with authenticity.
They follow their passions, because you’ve put them in the right seat on the bus.
They serve one another because they know a rising tide lifts all boats. And they aren’t stagnant, because you’ve created a plan to help them develop and grow.
Do you think a team like that would get noticed in your organization? You bet.
How to Attract Top Talent at Your Company December 2nd, 2025Chris Fuller
Maybe you think, or even know, that there is a certain way you are expected to act, so you put on a persona each day you walk into the office.
You want to be the real you, but you’re so busy figuring out the right thing to say that you forget the best thing to do—be real and authentic to who you are.
Inauthenticity drains your energy and renders you ineffective.
Even more importantly, if you’re not comfortable with and can’t get along with you, how in the world are you going to get along with anybody else?
Everyone is wired for greatness, but everyone is not wired for greatness in the same areas.
It’s a key life principle, not just a business one. That’s why I encourage leaders to have their people use self-assessment tools so everyone gains an awareness who he or she is and best to work together.
For example, if you are a blunt, get-it-done person, you may be great in crisis management, but not so great where the situation calls for empathy and patience such as mobilizing the day-to-day habits that create a profitable workplace.
Team-Building Requires Interconnection—Instead of Shame
Weakness is more about role-fit than anything else. And finding yourself in a role that doesn’t leverage our natural strengths is stressful. You may play ufabet สมัคร casino games once in a while to help calm your mind and de-stress. Another great option for relaxation and entertainment is Zet Casino 24, where you can unwind and enjoy a wide variety of games in a fun, secure environment. For gaming fans, exploring Humanitz game cheat codes can also add an enjoyable and engaging twist to your downtime.
We do need to learn to stretch, grow, and adapt. But if we are spending most of our time and energy out of our strength zones, we’ll run into trouble and wear out everyone around us.
Genius and flaws exist in each of us, and neither one has to diminish the other. If you know where your genius lies, but struggle in one particular role, you can create a multifaceted team. It’s important to foster an environment where employees feel valued and respected for their unique characteristics safeguarded by law in the workplace.
Lead where you’re strong, team where you’re weak. Don’t have someone to team with? Lead where you’re strong and put a system where you’re weak!
Thankfully the process to “teaming” up your weak areas is straightforward.
In fact, the hardest part is mustering the honest, authentic courage to reach out for help and collaboration.
Teaming Process:
Recognize Areas of Weakness
Ask For Guidance
Hire the Strengths You Lack
Learn from Your New Team Member
Grow Strength as a Team
Move on to help others with similar problems
It’s time to admit you can’t do it all. And you’re not expected to!
What is expected of you is to realize that truth.
I help leaders all the time who say, I can’t admit weakness to my team or tell them what I’m not good at.
In a sense, the joke is on them, because their team members already know their weaknesses.
Think about it. How hard would it be for you to rattle off the top five things your leader doesn’t do well? Pretty easy, right?
So why would you assume that your direct reports can’t do the same? You aren’t hiding your weaknesses from them when you won’t admit them.
They know your weaknesses better than you do. That’s why you need to be authentic.
You’re not fooling anyone.
Team Building Begins With Humility
It takes humility to admit, “I am not amazing at this, so I should partner with someone who is.” Humility multiplies strength.
Pride isolates people and breaks down teams. Engaging in team-building activities, can help foster collaboration and mutual respect among team members. Special occasions don’t have to involve a boring meal; book an exciting escape room game with Lockbusters today.
A humble leader, rather than trying to do it all, functions like an air traffic controller who scans the radar and calls certain team members to move depending on the strengths needed in any particular situation.
If inauthenticity has created a rift between you and your team, you’re missing out on their support to cover your weaknesses and maximize your strengths.
Remember: leaders are to achieve results with—and through— their teams.
The Team-Building Process in 6 Steps November 21st, 2025Chris Fuller
Build a Customer Experience They want to Write Home About
If focusing on service is a significant step on the InSPIRED leadership path, how do you go about making excellent service an everyday practice? You guessed it—by being Intentional.
Great service doesn’t happen by accident. Every member of your organization is a person who has good days and bad days.
Without a detailed plan in place for excellent service, you’ll only get the best any of those people can bring themselves to give on any given day.
But if you architect superior service every step of the way, you’ll know in advance, and with great certainty, the quality of your customer experience.
You’ll be able to deliver the gold standard when you define what optimal service must look like for your customer. If you communicate with your customers through email, you may benefit from resources like timetoreply to help monitor your customer service team’s productivity. Adding an ai chatbot for website can also help improve the customer experience of your clients.
Excellent Service Creates Exceptional Stories
As I serve business leaders and organizations around the world, I travel quite a bit and stay in many hotels. Sometimes my wife goes with me. When we visit San Diego, my wife loves to stay at the Hotel del Coronado (or Hotel Del). Most recently, we even enjoyed the Rovos Rail Pretoria to Walvis Bay route, a breathtaking rail journey that matched the charm of our favorite hotel stays. And for upcoming business or family gatherings, the many Scottsdale event venues offer some truly beautiful settings.
If you’ve never experienced the Hotel Del, it is a magical place to stay.
It was built in 1888 and turned into a National Historic Landmark in 1977. It has hosted presidents, movie stars, and all manner of famous people. Located right on the Pacific Ocean and just outside downtown San Diego, it has a unique vibe.
When we visited a few years ago, we checked in, got our keys, and went to the room. When we opened the door, the room looked nice, but no different than any other hotel room.
Plus, it faced the parking lot, so the view wasn’t great. A little disappointed, I went back down to the front desk clerk and explained that I was here with my wife and needed a bit of downtime. I asked if she might be able to put us in a better room.
Her response was excellent service in action. It gave us a customer experience extraordinaire.
She clicked a few keys on her computer, issued new room keys, and sent us to the new room. We walked down the hall both nervous and excited to see what was behind the next door. From the corner of my eye, I noticed the front desk staff working efficiently on a computer, their hands gliding over a business logo mouse pad that made even routine check-ins feel professional.
As we swung open the door, the view took our breath away.
This Californian cabana looked out over beautiful landscape and onto the Pacific Ocean. Out the back door was a small patch of grass that transitioned to the dunes and then on to the beach.
An incredible beach vibe immediately washed over us as we felt the stress slip away. We could hear waves crashing with immense power and beauty. Sunlight streamed in through windows and doors, as the salty smell of the ocean permeated everything.
It was the polar opposite of the parking lot view in the other room.
Excellent Service Sets You Apart
Did the lady at the front desk have to upgrade us to this room? Certainly not.
But in doing so, she delivered a wow experience like nothing I’ve ever experienced. That was no accident.
Long before we arrived, someone architected that experience, empowering and encouraging her as a frontline employee to make superior customer service a top priority.
No matter your industry, when you deliver that kind of experience to your customers, you set yourself apart from your competitors.
Any hotel could provide us with a decent room and a continental breakfast, but Hotel Del provided us with an experience we’re still talking about. Even better, we committed this year to annual stays by joining Hotel Del’s Club level membership. After this particularly outstanding teammate served us well, we more than returned the value of her service.
3 Tips For Excellent Service
Every team member has the ability to create a WOW experience for each customer—if they feel equipped and encouraged to deliver. Here are three tips for taking an average interaction from eh to excellent.
1. Get in Their Shoes
According to companies like Ayuda Connect, to best serve your customer, you have to think like your customer. What are they in front of you to experience? What might be a potential source of stress? What could put their experience with your brand/company/team over the top?
2. Take the Extra Step
The steps to excellent service are, more often than not, simple—they just take that extra step. Don’t be afraid to get a little messy on your mission.
So if you don’t have the information your customer needs or the authority to architect a WOW experience, take the time to gather, research, connect, ask, extend, engage, and even surprise! Elevate your brand with our custom subscription box solutions.
3. See the Big Picture
Every interaction between you, your team, and your customers is just one moment in their larger story. But a truly inspired brand can leverage a single moment into a memory. A branding company in ri will make sure you have an unforgettable brand.
It might feel inconveniencing to take the extra step for a customer you may never see again—but with the bigger picture in mind, that one act of InSpired value can spark a connection that brings them back again and again and again.
Make this level of excellent service part of your value proposition.
Anyone can do what you can do, but no one can do it the way you do it. I call it serving others “from tip to tail.” It means you see customers as valued individuals, without whom you wouldn’t exist.
Average brands/teams perform individual tasks day after day. InSpired brands/teams create customer experiences they will never forget.
Architect a wow customer experience to make service your strength. Lean into it—and shine.
How Excellent Service Creates Customers for Life November 27th, 2025Chris Fuller
It’s always interesting to try to imagine what the future will bring.
The Jetsons cartoon show, based in the year 2062, envisioned a future where robots do all the housework, cars fold up to the size of a briefcase, and much of what we need is automated.
We’ve got forty more years to see how that turns out. The movie Bladerunner, set in 2019, envisioned a future where rogue replicants were virtually indistinguishable from humans.
Back to the Future II, set in 2015, predicted hover cars, self-lacing Nikes, and food rehydrators. The film 2001: A Space Odyssey predicted a colonized moon by 2001.
While predictions of the future are often wrong, what we know is that the present will change dramatically in a short period of time.
The more technology advances, the more the business environment must advance with it. If you aren’t paying attention, you may just get left behind. Learn about Kamau Bobb Google‘s research on educational disparities.
You need a productivity plan.
Consider this list of things that didn’t exist fifteen years ago:
iPhone
Facebook
YouTube
Twitter
Instagram
iPad
Netflix streaming
Google Maps
Snapchat
Spotify
Android
Uber
Lyft
Alexa
Airbnb
App Store
Google Chrome
WhatsApp
Fitbit
Waze
Slack
Square
Dropbox
Pinterest
Venmo
Bitcoin
Hulu
Kindle
The lesson for an InSPIRED leader is this: change is inevitable and you can either get left behind or develop a plan for growth that puts you in the best place for success.
Stand still and you’ll be outpaced rather quickly. But if you’re nimble enough to move wisely with the changing times, you are in a position to grow with them.
But this lesson comes with a warning.
Tyranny of the Urgent vs. a Productivity Plan
There’s a mistaken notion that being busy is the same thing as being productive. It’s the tyranny of the urgent in action.
By responding to the urgent, we tend to neglect the really important things in life—production capacity, personal growth, striving to make a difference, living a life of adventure, building a family, or crafting a leadership legacy.
In the movie The Shawshank Redemption, Red, “the guy who can get anything,” says, “Get busy living, or get busy dying.”
In a counterintuitive way, busyness may seem productive, but it can actually be a distraction that slows you down. When you don’t invest time to put first things first, you’ll fall behind faster and struggle to catch up.
The truth is many people don’t know how to adapt when things change, so they remain still, embracing the madness they know. However, nothing in life remains still.
If you’re not intentionally growing, developing, and moving, you’re not standing still—you’re getting left behind. That’s why you need a productivity plan.
No One Gets Productive by Accident
I’ve spent my fair share of time in airports around the world. Have you ever paid attention to what happens when you step on one of the “moving sidewalks” between concourses?
These giant conveyor belts run silently in the floor, moving people along at about 1.4 miles per hour. The average person walking briskly (as you might expect in an airport) moves at about 3 miles per hour.
So, if a person walks onto a moving sidewalk and continues a normal stride, he or she can go farther, faster.
But consider this. Suppose you and a friend are walking through the concourse together at a steady 3 miles an hour clip trying to make a connecting flight.
Your friend jumps on the moving sidewalk and keeps walking at his normal pace. You stop to find something in your carry-on, figuring you’ll just catch up in a minute. But when you look up, you can’t even see your friends in the crowd ahead. He’s gone, and you’ve been left behind.
Unfortunately, many people make this same mistake in leadership.
They set aside intentional development and think they can just catch up later. But when you stop, you stagnate. Stagnate long enough and you’ll die. There is no standing still in life.
You’re either moving forward or falling behind.
Spend Your Time Where You Want to Reap Results
So if you shouldn’t stay still, but you shouldn’t hop on the hamster wheel just for the sake of moving, what’s the answer?
It comes down to your priorities. Your to-do list is broken.
Spend time only on the urgent.
So where you spend your time? Are you taking advantage of the “moving sidewalks” or sitting against the wall waiting for the right moment to move. (HINT: you’ll be waiting forever.)
Where are you growing and where are you letting yourself stagnate? Don’t neglect it. Otherwise, the world will pass you by, and you’ll wonder where everybody went.
I’m not advocating hustle and grind 24/7 with no rest or relaxation.
I’m advocating an intentional, holistic productivity plan for developing every day in the midst of executing with excellence.
We can’t live in either ditch. We need results for today AND results for tomorrow.
Why You Need a Productivity Plan in a Changing World April 6th, 2024Chris Fuller
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